Posted by May 4, 2015.on
Confront negative or disengaged employees immediately!
The essence of the sales process provides plenty of opportunity for negative emotions to surface including rejection, changing market conditions, internal or external competition, or the loss of a client. There are many other factors that create decreased levels of employee engagement, productivity, and morale. Effective managers have learned to address performance and behavioral issues before they negatively impact productivity. A positive atmosphere is crucial in a sales department in order to motivate employees to press through the challenges that accompany a sales job. A Sales Manager must have the courage to implement consequences for poor sales behaviors and get ready to exit poor performers so they can get to the business of growing and retaining business.